FREE SHIPPING for US and Canadian customers on most orders




Our online jewelry shop is currently set up to accept orders from within Canada, the US,  the UK, Australia, Germany, Switzerland, Sweden, Austria, France,Spain, Norway and the Netherlands.  If you are an international customer located in any other country and interested in placing an order please email us at and indicate the item(s) you are interested in purchasing as well as your location.  We will contact you to let you know whether or not we can ship to your area and include a shipping quote.

* Please note that we do not ship to P.O. Boxes. Such orders will be cancelled *


Shipping is FREE within Canada and to the US for purchases totaling $150 CAD or more (before tax). All of our shipments (including the free ship option) have a tracking number which will be issued once we create your shipping label. An automated email is sent to you with this information.

Upgrades to quicker shipping services (such as FedEx courier shipping) are offered during checkout.

Shipping rates are based on your location and purchase amount. Once you have added one or more items to your shopping cart you can go to the cart page and use the SHIPPING CALCULATOR provided to see your shipping options along with the corresponding costs as well as estimated delivery time standards for each option. During checkout you will confirm which shipping option you wish to use.


Please make sure that your receiving location is secure. Your order is sent insured and will be fully covered should it suffer damage or loss in transit (subject to the underwriter's policy, conditions and exclusions) in which case you would receive a replacement or refund. Our liability ends once the package is marked as delivered. Incidents such as porch piracy are not covered. You may be able to file a claim under your home owner’s or renter’s insurance for such types of loss so check your policy in advance and make sure you have sufficient coverage in place to cover the value of your order. 

All orders going out via FedEx will be marked by us as signature required. Shipments going out via the postal service may or may not require a signature (depending on the purchase value and destination). If your order does not qualify for complimentary FedEx shipping but you do not have a secure post box or locked community mailbox, you should upgrade to FedEx shipping for a more secure delivery. 


Most items that you can "Add to Cart" are in-stock. Stocked items frequently ship same day but can take 1-3 days for fulfillment. Items that are indicated as SPECIAL ORDER take some extra time as indicated on the product page for the particular item in question. Items that are indicated as MADE-TO-ORDER on the product page can require a few weeks for manufacturing (approximate manufacturing time required for a particular product is indicated in the description on the product page).

If the item(s) you have ordered is/are not indicated on the product page(s) as SPECIAL ORDER or MADE-TO-ORDER but the order confirmation email states that it is "BACK ORDERED", we will contact you to let you know approximate time to delivery. Should this time frame not suit you, you can cancel your order.


Delivery times, once an order is fulfilled and updated with tracking information, vary depending on your location and your choice of shipping method. Approximate delivery time standards are listed below:

Canada: 2 to 8 business days

USA: 2-12 business days

Europe: 4-15 business days

Australia: 5-30 business days

Actual delivery time will depend on the specific shipping option selected at checkout. Once you have added your intended purchase to the cart, you can use the shipping calculator at the bottom of the cart page to view more precise delivery times as well as costs for shipping upgrade options.

The delivery times shown during checkout are estimates only. Please be aware that we cannot offer any guarantees on delivery times due to the chance of unforeseeable events and/or rare but possible delays at border services/customs for international packages.


Shipping rates charged do not reflect possible customs fees/duties/taxes/VAT which may be incurred by international customers. Furthermore, some international customers may find their package held by customs until said fees/duties/taxes are fully paid for by the recipient. For information on customs fees/duties/taxes/VAT please contact your local customs office. You can also contact FedEx in your country with the specifics of your order and request an estimate of import fees that may apply.


If a package is returned to us because it is not deliverable for any reason (ie: incomplete or incorrect address entered during checkout) or because the recipient refused to accept it for any reason or failed to pay duties/taxes/VAT and/or any other customs fees imposed by the recipient’s country, a 20% restocking fee will be deducted from the refunded amount along with all the shipping and incidental charges incurred by us.